Just Run Support

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这里整理了播放、收藏、定时关闭和去广告购买的常见问题。联系支持时,请说明设备型号、iOS 版本、应用版本和操作步骤;请勿发送密码、完整支付信息或音乐文件。

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常见问题 · 中文

没有声音或无法播放

检查媒体音量、静音状态和当前蓝牙或 AirPlay 输出设备。也可以先暂停再播放,或完全退出并重新打开应用。

如何收藏或查看最近播放?

在曲目列表中使用收藏操作;已收藏的曲目可在“我的”页面查看。应用也会在本机记录最近播放和播放次数。

如何设置定时关闭?

打开“更多 → 定时关闭”,可选择分钟数、播放曲目数量或自定义时长。计时结束后,播放会自动停止。

锁屏后还能继续播放吗?

可以。开始播放后,应用支持后台音频;你也可以使用锁屏或系统媒体控制暂停、继续或切换曲目。

如何移除广告或恢复购买?

打开“更多 → 去除广告”并通过 Apple 完成一次性购买。已购买用户可在购买页面选择“恢复内购”;付款和退款由 Apple 处理。

收藏或记录能否转移到新设备?

收藏、最近播放和设置保存在本地。是否随设备备份迁移由 iOS 与 iCloud 备份设置决定;本应用不提供账号或独立云同步。

Frequently Asked Questions · English

No sound or playback issue

Check media volume, silent settings, and the selected Bluetooth or AirPlay output. You can also pause and resume playback or restart the App.

How do I use favorites and history?

Use the favorite control in a track list. Favorites, recently played items, and play counts are available in the App and stored locally.

How do I set the sleep timer?

Open More → Sleep Timer to choose a duration, a number of tracks, or a custom time. Playback stops when the timer ends.

Does playback continue when the screen is locked?

Yes. The App supports background audio after playback starts, and system media controls can pause, resume, or change tracks.

How do I remove ads or restore a purchase?

Open More → Remove Ads to make a one-time purchase through Apple. If you already purchased it, choose Restore Purchases. Apple handles payment and refunds.

Can I move favorites to another device?

Favorites, history, and preferences are stored locally. Their migration depends on iOS and iCloud backup settings; the App does not provide accounts or separate cloud sync.

联系支持 / Contact Support

l_charlie@163.com

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